Before contacting any clinic, know what you want. Start by identifying your primary concern (wrinkles, skin texture, body contouring, hair removal, anti-aging) and then research which treatments address it.

Good starting points:

• RE:BERRY treatment overview with descriptions of each procedure
• Full price list for transparent pricing
• Specific treatment pages like Botox, Sofwave, or Onda
• Our blog posts covering specific topics in depth

Having a clear idea of what you want speeds up the consultation process and ensures the clinic can prepare properly for your visit.

Do not use third-party booking platforms or medical tourism agencies if you can avoid it. They add markup (typically 20-40%) and may steer you toward clinics that pay them the highest commissions rather than clinics that deliver the best results.

Contact the clinic directly through one of these channels:

• WhatsApp: The preferred method for most international patients. Real-time messaging with photos, voice notes, and easy scheduling. RE:BERRY responds within a few hours during Korean business hours.
• Email: Best for detailed inquiries with multiple questions. You will receive a comprehensive response, usually within 24 hours.
• KakaoTalk: Popular among Japanese, Chinese, and Southeast Asian patients who already use this Korean messaging platform.
• Instagram DM: Some patients initiate contact through social media. We respond, but WhatsApp or email is more reliable for detailed planning.

To receive an accurate consultation and treatment plan, share the following with the clinic:

• Photos of the treatment area. Clear, well-lit photos from multiple angles. For facial treatments, send photos without makeup in natural light. For body contouring, include photos of the target area.
• Your primary concerns. Be specific. “I want to reduce forehead lines and improve skin texture” is more helpful than “I want to look younger.”
• Medical history. Any allergies, medications, previous cosmetic procedures, or relevant health conditions. This is important for treatment safety.
• Travel dates. Your arrival date, departure date, and whether you are open to multiple clinic visits during your trip.
• Budget range. Optional, but helpful. If you have a budget, the clinic can recommend the most impactful treatments within that range.
• Language preference. RE:BERRY supports English, Japanese, Chinese (Simplified and Traditional), Thai, Vietnamese, Mongolian, and Farsi.

A reputable clinic will respond with a detailed treatment plan that includes:

• Recommended treatments based on your photos and concerns
• Exact pricing for each treatment (no vague ranges or “starting from” quotes)
• Estimated time required for each procedure
• A proposed schedule that fits your travel dates
• Pre-treatment instructions (what to avoid before your visit)
• Information about the treating physician

Red flag: If a clinic refuses to provide specific pricing before your visit, or gives you a “range” that varies by 100% or more, consider other options. Transparent pricing is a hallmark of legitimate Korean clinics.

Once you agree on a treatment plan:

• Confirm your appointment. Most Korean clinics do not require deposits. Your confirmation via message is sufficient. RE:BERRY will send you a confirmation with date, time, and clinic address.
• Follow pre-treatment instructions. Common guidelines include:
  • Avoid blood thinners (aspirin, ibuprofen, fish oil) for 1 week before injectable treatments
  • Do not wax or pluck hair for 4 weeks before laser hair removal
  • Shave the treatment area 1-2 days before hair removal
  • Avoid excessive sun exposure for 2 weeks before laser treatments
  • Skip retinoids for 3-5 days before peels or laser
• Arrange transportation. If you are visiting RE:BERRY Incheon Airport, request the free airport shuttle. Share your flight arrival time and terminal, and our driver will meet you.

On the day of your appointment:

• Bring your passport. Required for patient registration at all Korean medical facilities. International patients are registered with their passport number.
• In-person consultation. Even though you have already consulted remotely, the treating physician (at RE:BERRY, Dr. Cho Sung-Jun or Dr. Kim Dong-Young) will examine you in person. They may adjust the treatment plan based on their clinical assessment. This is normal and a sign of a responsible practice.
• Consent forms. You will sign treatment consent forms in your preferred language. Read them carefully. They outline the procedure, expected outcomes, potential risks, and aftercare requirements.
• Payment. Most Korean clinics collect payment after consultation but before treatment. RE:BERRY accepts all major credit cards (Visa, Mastercard, AmEx, JCB, UnionPay), Samsung Pay, Apple Pay, and cash (KRW). Foreign currency is generally not accepted.

The treatment itself follows the plan discussed during consultation. A few things to know:

• The doctor performs the treatment. In Korea, injectable treatments (Botox, fillers, PRP) must be performed by a licensed physician. Unlike some countries where nurses or aestheticians administer injections, Korean law requires a doctor.
• Communication during treatment. If you feel discomfort or have concerns, speak up. Our staff will translate if needed.
• Documentation. Before photos, treatment records, and product lot numbers are documented for your records and safety.

Post-treatment care is critical for optimal results:

• Written instructions. You will receive detailed aftercare instructions in your language, covering what to do and what to avoid in the days following treatment.
• Take-home products. If applicable, you will receive SPF, soothing products, or sheet masks for post-treatment care.
• WhatsApp follow-up. RE:BERRY maintains communication via WhatsApp after you return home. If you notice anything unusual, send photos and we will respond with guidance. For most treatments, we check in at 1 week and 1 month post-treatment.
• Treatment records. You can request a detailed treatment record (in English) for your personal files or to share with your healthcare provider at home.